We understand that sometimes things don’t work out. Here's everything you need to know about returning your order.
✅ Am I Eligible for a Return?
You can return most items within 30 days of delivery as long as:
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The item is unused and in original condition
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Tags and packaging are intact
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You have proof of purchase (order number or receipt)
Note: Final sale, personalized, or clearance items may not be eligible.
⏱ Return Timeframes
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Standard Returns: Must be requested within 30 days of receiving your item.
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Processing Time: Once we receive your return, please allow 5–7 business days for processing.
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Refund Time: Refunds usually appear on your original payment method within 5–10 business days after processing.
💵 How Will I Get My Refund?
Refunds are issued to the original payment method used at checkout.
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If paid by credit/debit card – refunded back to the same card
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If paid by gift card – refunded as store credit
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If paid via PayPal – refunded to your PayPal account
📦 How Do I Start a Return?
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Visit our Returns Portal
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Enter your order number and email
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Follow the steps to generate a return label
Need help? Contact Support and we’ll walk you through it.
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